To our beloved guests, here is the quickest and easiest way for you to reach USJ!

From the hotel, walk directly towards Nippombashi Station. Inside the station, please look for the Kintetsu Nippombashi Line which is below the Nippombashi Subway Station. Yes, you imagined it right, it is a subway within a subway just beneath the station so you need to go down a little more.

Take the train going to Nishikujo. Upon arrival, you need to change from that station to the train that goes directly to USJ and alas! You are there! So fast and easy! Take note that Nishikujo station is a JR Line. So from Kintetsu Line you will be changing to JR Line.

Same directions also for going back – ride from USJ to Nishikujo then Nishikujo to Kintetsu Nippombashi. But, upon returning, the name Kintetsu Line will be changed to Hanshin Line. (Do not be confused, it is the same train line but only the name was changed due to an unknown reason.) Just be sure to get your way to Kintetsu Nippombashi which is the nearest station to our hotel.

For better understanding, take a look in the short diagram below:

KINTETSU NIPPOMBASHI — NISHIKUJO — USJ

19-minute ride for ￥510

USJ — NISHIKUJO — HANSHIN LINE TOWARDS NIPPOMBASHI

25-minute ride for ￥510

There are also many useful pictures and directions inside the train stations to help you get there.

Thank you so much and Enjoy!

HOTEL NANIWA

We in Hotel Naniwa, wants you to have a safe, fun and memorable travel here in Japan. Here are some guidelines on what to do when you get ill, sick or when you need medical assistance.

1. When you’re feeling sick…

There are different types of medical institution here in Japan:

• Normal clinics, if you need doctor’s assistance
• Emergency Hospitals, which is open 24hrs a day, 365 days a year
• Pharmacies and drugstors, if you don’t need doctor’s assistance

If you need medical assistance, you can ask our front desk and describe your symptoms for referral to a hospital or clinic.

If you are outside, you need to find the nearest TOURIST INFORMATION CENTER nearby. Most of the places here in Japan, especially the tourist locations have Tourist Information Center to assist and help you.

 For guests who have Medical Travel Insurance, you can contact your insurance provider and they will assist you to their medical partners.

You can check on the list below for medical institutions that accept foreigners.

www.jnto.go.jp/eng/arrange/essential/emergency//mi_guide.html#search

Going to clinics requires you to fill up some medical forms, so better go to a hospital or clinics that can speak your preferred language. The language here in Japanese is almost limited to Japanese but there are some institutions that accommodate foreigners.

Most of us are not expecting going to hospitals due to unexpected illness, before the treatment, you should ask for the general estimate and for the cost.

Since language is limited, you need to listen carefully for the diagnosis and what would the results will be.

Some major hospitals accept credit card payments but most of the clinics are cash basis only. Please be informed that medical service fee and medicines are paid separately.

 2. For EMERGENCY situations…

You can call an ambulance, dial 119.

But if you do not have a phone or a way to call, you can ask for help to a nearby Japanese person to call for an ambulance.

救急車を呼んで下さい！

Just show this phrase and they will help you immediately.

AED or Automated External Defibrillator.

It is used for people who collapsed while out of home or who are having heart problems.

There is an illustrated instruction when you open the device.

You can find AED’s in the airports and most of the public places everywhere.

1. Lastly, our BEST advice is…

While travelling, do not overuse your body. It is fun to travel but we need to listen to our body’s need. We eat when we get hungry, we rest when we get tired and we sleep when we get sleepy. In that way, we can reduce the risk of being ill abroad and to enjoy the whole period of your trip. But in emergency cases, without hesistation, we in Hotel Naniwa, is always ready to help you.

Hope that this article helps you.

Good Day!
We are always looking for all the possible ways on how to help you during your stay here in Osaka. Some of you might have a trouble with a lost passport. Among our guests, those who lost their passports and asking for help.
Here are some tips on what to do if you lost your passport here in Japan.

1. When you lost your passport

Passport is the most reliable way to prove your identity when traveling abroad. You can’t enter a country without a passport, and you cannot check in at the hotel. When you lose your important passport, you must first find an embassy or consulate. You can get temporary travel documents from the embassy and use it when you return to your home country. At this time, it is helpful if you have ID such as a resident registration card or driver’s license.

TIP before going abroad: 

It is also better to have 2 passport photos and a copy of your passport in case you lose your passport. But it would be best to always check your passport everytime, so you do will lose your passport.

You can check in the link below for your consulate contact details:

www.mofa.go.jp/about/emb_cons/protocol/index.html

2. If you have lost your wallet with your credit card and cash or expensive valuables

You need to calmly report your credit card loss. If your card is lost, you need to contact your credit card service provider as soon as possible within 24 hours. If expensive items such as cameras are stolen, have them report theft to the local police station. For traveler’s insurance, you must have a stolen certificate to get coverage. However, if you make a false report more than the stolen object, you will be punished. It’s a good idea to keep your cash in case of loss or theft. As much as possible, it is best to bring only one or two credit card.

You can check in the link below for POLICE STATION contact details:

www.police.pref.osaka.jp/17language/english/03shikumi/ps/index.html

3. If you have lost, stolen, or have spent all your budget

You have to withdraw money using your cash card or credit card.
But if you do not have one, you can make an emergency request to the embassy or consulate. It is a way to contact a family member or acquaintance in your country to receive money from the Ministry of Foreign Affairs. You can ask and receive a certain amount per person and get paid right after you make a deposit, so you can solve the problem quickly.

Police contact details:
For URGENT calls: DIAL 110
Lost and Found: (03) 3814-4151
General Information: (03) 3501-0110 (Japanese & English)
(03) 3503-8484 (English & Several Other Foreign Language)

您好，感谢您浏览大阪浪花酒店的主页。我们浪花酒店的顾客也曾有过丢失护照，哭着寻求帮助的，所以就护照遗失等问题，接下来向您介绍对应方法。

大阪总领事馆电话号码：06-6445-9481

1。护照丢了的时候。

海外旅行时的身份证明的最可靠的依据就是护照。没有护照就不能入境，也不能离开所在国家，更不能入住酒店。所以发现护照丢失后第一件要做的事情就是尽快联系大使馆或者领事馆，这个时候随身携带的证件比如身份证，驾驶执照等都是对于您身份的核实是有所帮助的。身份核实后大使馆会给您发临时旅游证件，办理临时旅游证件需要两张照片，提前准备就更好了。

2。钱包或高价贵重物品丢失。

信用卡和现金，钱包等丢失的情况下，一定要在24小时内尽快接受申请。照相机等贵重的物品被盗，一定要在第一时间与当地警察局联系，如果您有旅行保险的情况，也要及时确认保险福利。我想没有比报警更能处罚对方的办法了。不要携带太多现金，信用卡也不要太多，1至2张最好。

3。身无分文的时候。

丢失、被盗等情况下，能及时获取到钱的最好方法就是尽快和大使馆或者领事馆取得联系，这个时候的大使馆或领事馆会发出请求紧急戒备。会在第一时间让您与朋友或者家人取得联系。直到帮您解决问题。

拨打紧急电话：拨打110

失物招领:03-3814-4151

To our beloved guests,

We are glad to inform you that there is a new and easy access of going here in our hotel. With just a 50-minute bus ride from the Kansai International Airport (KIX), you can easily reach our hotel. The bus goes directly to DOTON PLAZA which is just 1 minute walk away from the hotel. Just look for the Doton Plaza bus terminal located in the airport.

Even without riding the train which goes to Namba station and even without riding a taxi, you can now have easy access to the Hotel. So fast and easy!

Have a safe flight and travel and we hope to see you soon. Thank you so much.

For more details, please see information below.

DOTON PISTON BUS service start (Kansai Airport ⇔ DOTON PLAZA)

您好，

为了让您更加方便快捷的达到浪花酒店，

向您介绍一下新开通的从关西机场⇔到免税店DOTON PLAZA广场BUS。

下车后步行两分钟到达浪花酒店。

关西国际机场第一终点站国际航线南口⇒DOTON PLAZA 11次航班。始发/末班车（10：00/20：00）

从DOTON PLAZA广场⇒关西国际机场第一终点站11次航班、始发/末班车（8：00/18：30）

单程票价是每人￥1,500約50分钟

为确保每一个顾客都有座位实行事先预约制。

从DOTON PLAZA的出发是在一楼INFORMATION预约。

咨询电话：06-6212-6161

期待与您见面。

http://www.dotonplaza.com.k.acm.hp.transer.com/

Good Day everyone!

Here’s a directional video on how to go to Hotel Naniwa from Nippombashi Station Exit 6.

You can refer to the link of the video below.

If you have further questions, you can contact us through the Hotel E-mail address or you can also contact us directly via Instamessage.

We are looking forward in meeting you soon.

Thank you for choosing Hotel Naniwa.

尊敬的顾客，离酒店最近的车站是日本桥车站，为了让您更加快速准确的找到浪花酒店，我们的工作人员做了一个从日本桥车站6号出口到浪花酒店的定向视频，希望这个视频能帮助到您，期待您的光临。

The closest TRAIN STATION going to HOTEL NANIWA is NIPPONBASHI STATION. It's a 5-min enjoyable walk. Here's a directional video on how to go to Hotel Naniwa. Hope to see you here! #道頓堀 #なんば #大阪 #umeda #梅田 #梅田スカイビル #instagram #follow4followback #likeforlike #hotelnaniwa #naniwahotel #ホテルナニワ #ナニワホテル #호텔나니와 #나니와호텔 #follow4follow #相互フォロー #いいね返します #大阪城 #いいねした人全員フォローする #いいね #大阪城ホール #グリコ #like4like #相互フォロー #japan #happy #大阪 #京都 #東京

A post shared by ホテルナニワ (@hotelnaniwa) on Jun 27, 2017 at 3:04am PDT

We truly value and prioritize our client`s views and interests. Due to numerous client`s request, we have already provided and included in our line of service the usage of flat iron and its stand. Please feel free to ask the front desk in case you need it. We will just be asking for a security deposit for its usage which we will kindly give back upon the return of the borrowed items.

Security Deposit Fee: 2,000 yen

Thank you very much. We are hoping to serve you better.

HOTEL NANIWA

酒店为了迎合顾客的要求准备了电熨斗。

由于数量有限，想用的顾客请您提前和前台预约。

需要押金2000日元，返还时退还您的押金。

为了广大顾客的需求我们会更加努力改善服务。

您有什么要求和需要随时可以联系我们。

谢谢您的光临

New development from your trusted hotel service provider – Hotel Naniwa!

The hotel aims for an environment friendly place that is clean and comfortable to visit for all people especially the children.

Due to this, as we value and prioritize your voices and wellness, we have set up a smoking room (smoking area) in the hotel! All rooms in the hotel are non-smoking rooms, however, smoking is now possible on the 2nd, 4th, and 6th floor. So you may use these rooms provided if you are smoking cigarettes.

Thank you very much!

HOTEL NANIWA