Good Day!
We are always looking for all the possible ways on how to help you during your stay here in Osaka. Some of you might have a trouble with a lost passport. Among our guests, those who lost their passports and asking for help.
Here are some tips on what to do if you lost your passport here in Japan.
1. When you lost your passport
Passport is the most reliable way to prove your identity when traveling abroad. You can’t enter a country without a passport, and you cannot check in at the hotel. When you lose your important passport, you must first find an embassy or consulate. You can get temporary travel documents from the embassy and use it when you return to your home country. At this time, it is helpful if you have ID such as a resident registration card or driver’s license.
TIP before going abroad:
It is also better to have 2 passport photos and a copy of your passport in case you lose your passport. But it would be best to always check your passport everytime, so you do will lose your passport.
You can check in the link below for your consulate contact details:
www.mofa.go.jp/about/emb_cons/protocol/index.html
2. If you have lost your wallet with your credit card and cash or expensive valuables
You need to calmly report your credit card loss. If your card is lost, you need to contact your credit card service provider as soon as possible within 24 hours. If expensive items such as cameras are stolen, have them report theft to the local police station. For traveler’s insurance, you must have a stolen certificate to get coverage. However, if you make a false report more than the stolen object, you will be punished. It’s a good idea to keep your cash in case of loss or theft. As much as possible, it is best to bring only one or two credit card.
You can check in the link below for POLICE STATION contact details:
www.police.pref.osaka.jp/17language/english/03shikumi/ps/index.html
3. If you have lost, stolen, or have spent all your budget
You have to withdraw money using your cash card or credit card.
But if you do not have one, you can make an emergency request to the embassy or consulate. It is a way to contact a family member or acquaintance in your country to receive money from the Ministry of Foreign Affairs. You can ask and receive a certain amount per person and get paid right after you make a deposit, so you can solve the problem quickly.
Police contact details:
For URGENT calls: DIAL 110
Lost and Found: (03) 3814-4151
General Information: (03) 3501-0110 (Japanese & English)
(03) 3503-8484 (English & Several Other Foreign Language)